Enjoy security and peace of mind at home with our Classic Series. Simply push the help button and you’re immediately connected.
Benefit from an added layer of security with our Fall Detection systems. Automatically connects you in the event of a fall.
Why Choose Direct Alert?
Think all personal emergency response systems are the same? Think again. While the technology is similar, it’s the company behind the system that truly makes a difference.
Direct Alert is Canada’s trusted provider of medical alert systems and devices.
At Direct Alert, personal medical alert systems are all we do. For over a decade, Direct Alert has been 100% dedicated to helping Canadians maintain their independence while providing a little extra security. We are proudly Canadian owned and operated. To us, that makes all the difference.
Our personalized customer care makes a difference
We're proudly 100% Canadian owned and operated
All calls answered locally by specially trained agents
We don't hide our prices or make you sign any contracts
How it Works
Smartly independent in 3 simple steps…
Need help? When you push your emergency help button, or if the integrated fall alert feature senses a fall, the unit immediately connects you with a trained Direct Alert emergency response agent.
With access to your confidential personal profile, our trained agents willl immediately assess the situation and get you the help you need.
Depending on the nature of the emergency, Direct Alert may contact family, friends, neighbors or emergency services. Our agents will stay on the line with you until help arrives.
Download your free brochure today!
Welcome to Direct Alert
About Direct Alert
Direct Alert knows home is where the heart is and home is where Canadians want to stay. Our line of safety products for seniors has helped thousands of Canadians remain in their own homes by providing security and peace of mind to them and their families.
We could write for hours about all the people we have helped and lives we have saved over the past 13 years, but we think it is more meaningful to hear it straight from them.
Try us out, 30 days, risk-free
Buy your personal medical alert system online! Ships via Fedex within 24 hours.
Still Have Questions?
Email us your questions. One of our Customer Care Consultants will get back to you shortly.
Get answers about our medical alert devices, 24h service and rate plans before you buy.