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About DirectAlert

Think all personal emergency response systems are the same? Think again. While the technology is similar, it’s the company behind the system that truly makes a difference.

DirectAlert knows home is where the heart is and home is where Canadians want to stay. Our line of safety products for seniors has helped thousands of Canadians remain in their own homes by providing security and peace of mind to them and their families.

We could write for hours about all the people we have helped and lives we have saved over the past 15 years, but we think it is more meaningful to hear it straight from them.

Happy Customers Are Our Best Advertising

“I like the dignity of staying in my own home”

“Helping my parents stay in the home they love is the best thing I’ve ever done. I understood the psychological blow parents can endure when they find that living in their own home becomes too much for them and that’s why I chose DirectAlert. DirectAlert helps them live a life of quiet dignity in the home they worked so hard to build all their life.”

~ Silvia Thomson, Corner Brook, Nfld.

“I can’t always be there for Pop, but it’s reassuring that DirectAlert has my back”

“I have kids and a family of my own and my Dad lives by himself. He tells me he’s fine and he’s not bad, but I see the small things, and I worry. Then I came across DirectAlert and signed up, it was a great decision. I may have gotten this for my Dad, but I surely do sleep better at night. Thank you!”

~ David Barbutto, Toronto, Ont.

“She means the world to me and I always said I would protect her”

“We always dreamed of a great retirement, growing old together. We’re not going to let a medical condition stop us from enjoying that. Getting DirectAlert gives us that little bit of extra reassurance that everything will be fine in the case of any emergency.”

~ John Lamatta, Squamish, B.C.

“I love the grandkids coming over to our house”

“We worked long and hard building not just a house of bricks and wood, but a home where we raised a family. I love the fact that the grandkids can come over anytime they want. Staying in my own home let’s me enjoy quality time with them and DirectAlert is just that little extra security blanket.”

~ Jim Lee, Whitby, Ont.

“Thank you so much for being there for her”

“When we decided to get our Mom a DirectAlert, our primary concern was what would happen if she had a medical emergency or fall. Other household emergencies never really crossed our mind. We were so surprised by the call from your agent about the Mom`s kitchen fire. Mom couldn`t find her phone and pressed her button.

Mom is 79 and stubborn as bear. But somehow, your agent managed to get her to get out of the house and get her to wait for the firemen. You agent even stayed on the line with us all until the firemen got there and took over.

I hate to think of what would have happened if she didn`t have her emergency button to press! Knowing my Mom, she would have tried to fight the fire herself…

Thank you so much for being there for her.”

~ Sandy Matherson, Belmont, Ont.

“You saved my Dad’s life! I will always be grateful to you and your agent, Donna”

“Dear DirectAlert,
You saved my Dad’s life! I will always be grateful to you and your agent, Donna. Dad is still in the hospital because it was, in fact, a heart attack but the doctors think he will be able to go home soon. If he did not have the quick help that Donna provided, things could be much worse. In something like this, the faster you have medical attention – the better your chances are.”

~ Rosie M, Calgary AB.

“DirectAlert is not just for seniors”

“I want to write you because I think you need to tell people that DirectAlert is not just for seniors. I am a 47 year old man and I have MS. I was diagnosed in my 30’s and it was manageable, until recently. Now, my MS seems to be effecting my walking and balance and I fall … a lot.

My wife starting bugging me about getting a DirectAlert, but I did not think it was for me. Well, laying on the ice at the foot of my driveway for 15 minutes last winter sure changed my mind. My fall was bad, I landed face first and knocked myself out. It was enough to make me realize I was being a bit hard headed.

I have had your DirectAlert Mobile system for 6 months now and I am very happy with it. I feel like I have my dignity back because I am no longer afraid of falling when I am out.”

~ David D, Pointe-Claire, Qc.

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