We understand that sometimes you have specific questions about DirectAlert. Please use this convenient form below to e-mail us directly and we’ll get back to you quickly, most times within 48 hours.
You can also call us at 1-877-391-1767 or read our FAQ’s.
Our customer service agents are available from Monday to Friday 9am to 8pm EST,
Saturday from 10am to 4pm EST, and Sunday from 11am to 4pm EST.
We would love to hear from you