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How much does installation cost?
How much does shipping cost?
How long will it take to receive my order?
Is my DirectAlert system covered by a warranty?
Will DirectAlert work with my VOIP or cable phone system?
Will my DirectAlert fall detection device send a signal if I am walking around the house or if I bend over to play with my grandchildren?
How often do I need to charge my DirectAlert Mobile Alert System with fall detection & GPS?
What is the range of my Mobile Alert System with GPS tracking device?
Will my Mobile Medical Alert System with GPS work indoors?
How much is the monthly monitoring ?
Can I rent a DirectAlert system?
What if I want a second emergency help button, for my spouse?
Do I have to sign a contract?
If I press the emergency help button will I get charged?
Do private insurance companies cover the costs of the medical alert system?
I live in a small town; can a DirectAlert be used here?
How do I order or obtain more information on DirectAlert medical alarm systems and 24h live monitoring services for the elderly or loved ones?
If I am not in the same room as the main medical unit will anybody hear me?
Can my medical call button or elderly panic button be worn in the shower or bath?
What if I press the panic button and am unable to communicate with the Emergency Response Agent?
How far is the range of the wireless call button?
Can I give my alarm system to another family member?
Not sure which solution is right for you?
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Have questions? We're here for you. Call us at 1-877-391-1767 or drop us an email using our handy form.