DirectAlert is part of the TELUS family.
Learn more about this exciting development.
  • If you need help, push your personal help button and your panel will send a signal to Direct Alert?s Emergency Response Center that help is needed.
  • A trained professional from Direct Alert ?s Canada medical alarm system team communicates with you through the two-way voice panel and makes sure that you get the help you need without delay.
  • Your emergency contacts will be notified.
  • If you press your personal help button and cannot answer, Direct Alert?s Emergency Response team sends help immediately– whether it is an ambulance, family member, friend, or neighbor- and they stay on the line with you until help arrives.

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