How it Works

Simple and effective. Our three step system provides a quick response when you need it most.

Home is where the heart is

But, did you know that home is where the majority of Canadians over the age of 65 have accidents?

Falls or accidents around the home account for the majority of serious accidents experienced by Canadian seniors each year. Our At Home and Fall Detection series of medical alert systems provide the ultimate protection in and around the home.

But we don’t stop there. We understand that the key to healthy living is to remain active and engaged with the community. Our Mobile GPS+ medical alert systems are designed to protect you at home and on-the go.

DirectAlert is a smart safety solution and in particularly beneficial to:


  • Individuals who want to live independently
  • Individuals with elderly parents or family members
  • Individuals with medical conditions
  • Individuals with difficulty walking or those who use mobility aids
  • Individuals prone to falls
Press your help button (or when the fall detector senses a fall) you are instantly connected to our emergency response centre.
DirectAlert trained agents respond immediately, with you personal profile in hand and assess the situation
We stay on the line while emergency contacts and/or your local 911 services are notified and dispatched

Not sure which solution is right for you?

Find Your Perfect Match!

Have questions? We're here for you. Call us at 1-877-391-1767 or drop us an email using our handy form.

Pin It on Pinterest